🔆 Improved

  • Stats for SMS replies are available as additional columns in Comparison Reports and Summary Report. Comparison Reports also have a new chart for SMS replies. See Comparison report

Fixed

  • It was possible to delete a Recurring SMS that had been sent to live recipients, after it was set back to draft.

🚀 Added

  • SMS sends can now be selected in Comparison Reports, and combined with email selections to view a multi-message campaign across both channels. See Comparison report
  • SMS sends are now shown in the Summary Report. See Summary report

Fixed

Twitter social share link used a URI for which Twitter have removed support.

🔆 Improved

  • Email Campaigns and Triggered Emails cannot be deleted after sending
    This will prevent accidental deletion of live campaigns and triggers, maintaining the audit trail and visibility of reporting such as bounces & unsubscribes.
  • Choose Litmus test clients when starting a new test directly from Preview.
  • Emoji can now be stored in standard 'text' Profile Field.
  • The send domain for Maxemail's email notifications has changed to mxm.mxmfb.com
  • Add application version details to login page to aid with support.

Fixed

  • Security key could not be entered if active session required reauthentication.
  • Transactional Email SMTP server now supports 3-token AUTH PLAIN syntax.

🔆 Improved

  • Show bounce and unsubscribe info in Recipient Activity. See Recipient data
  • Add link to User Guide in SMS Reporting Breakdown to explain key terms. See SMS report breakdown
  • Background speed improvements to the List Calculate process for emails in a Split Test.

Fixed

  • Unable to send approval request notification for Split Tests.

🔆 Improved

  • Background improvements in preparation for future updates.

🔆 Improved

  • SMS Messages cannot be deleted after sending
    This will prevent accidental deletion of live campaigns, maintaining the audit trail and visibility of replies & opt-outs.
  • Microsoft Outlook 2016/2019 horizontal lines
    The Email Builder spacer component has been updated to mitigate some of the scenarios causing horizontal lines in Microsoft Outlook 2016 and 2019. While only Microsoft can apply a full fix in the poor Outlook HTML rendering, the hope is that these changes will combat some of the more frequent occurrences.

Fixed

  • Copying a Recurring Email showed an error if the 'next run' time was not yet set.
  • Resellers with customised Maxemail domains were unable to connect social accounts.
  • Flagging a Litmus Email Preview client result could mark a different client of the same name.

🔆 Improved

  • The new Admin Navigation Bar has been updated to more closely match the main Navigation Bar, so it now holds the Search option and uses the same double-click behaviour when holding Shift/Ctrl/Cmd.

Fixed

  • Last login timestamp was not updated for Transactional-SMTP users. This is shown in the new User Report as well as the individual user dialog.
  • Dynamic Content not inserted when Profile Field contained consecutive spaces. When the Profile Field name (or a Snippet name) contained multiple consecutive spaces, the token inserted into the content did not match. Multiple consecutive spaces will now be treated as one.
  • Split Test did not calculate correct estimate for sent emails. When a list size has changed after one or more Split Test Emails were sent, the calculated send estimate did not correctly reflect the true number that had already been sent.
  • Quick Data Export incorrectly shown within Recurring Email summary report.

🚀 Added

  • User Report
    Administrators can now see a summary report of all of their users, making security audits easy. See Admin user report

🔆 Improved

  • Single click unsubscribe
    Changes to the way that single-click unsubscribe is handled should make it more difficult for link scanners to unknowingly unsubscribe your recipients, without adding any extra steps for real humans.
  • For customers using SMS, an additional column is added to List Export to show the Recipient's SMS Number

Fixed

  • Revenue figure in Comparison Report CSV export now shows correct decimal places.
    Also affects Summary Report CSV.

🚀 Added

  • SMS Service Message
    Suppress Opt-Out message and ignore global suppression lists when sending service style SMS messages.

🔆 Improved

  • Updated Admin Interface
    Administrators will notice the biggest visual change with continued UI improvements to the admin area.

🚀 Added

  • SMS Click report
    See numbers of clicks on different SMS links. See SMS Reporting

  • SMS PDF report
    Download SMS campaign reports as PDF. Includes headline stats, funnel and click reports. See SMS Reporting

  • SMS Quick Data Export
    Download raw Recipient activity data (sends, delivered, clicks, etc.) as CSV. See SMS Reporting

🔆 Improved

  • Transactional SMTP: Maxemail will no longer advertise AUTH methods before encryption is established. See the Status Page